ManagementDevelopment
Excellence & Advancement in Customer Service
التميز و الارتقاء في خدمة العملاء
The program enables participants to acquire the professional skills and positive behaviors that ensure superior customer service — handling angry customers and difficult situations and building long-term relationships based on trust.
9 hrs
3 days
Development
What you'll gain
- An officially accredited certificate recognised by regulators.
- Hands-on practice on real Saudi labour-market cases.
- A final assessment and a certificate of completion.
- Trainer guidance and support throughout the program.
Course plan
Upcoming sessions
Code #108
OnlineBranch: Main Branch
From 24 Nov 2026 to 26 Nov 2026
Time: 6:30 PM
—
450.00 ⃀VAT includedEnroll & pay
Previous cohorts
This course has run before, in these cohorts:
- Ended
Online · Main Branch
5 Oct 2026 — 7 Oct 2026
- Ended
Online · Main Branch
15 Jun 2026 — 17 Jun 2026
- Ended
Online · Main Branch
26 Apr 2026 — 28 Apr 2026
- Ended
In-person · Main Branch
9 Feb 2026 — 11 Feb 2026
- Ended
Online · Main Branch
11 Jan 2026 — 13 Jan 2026